On your Apple device, open the Settings app:
- Tap your name, then tap Subscriptions.
- Tap the subscription that you want to manage.
- Choose a different subscription option, or tap Cancel Subscription if you want to cancel. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.
-You might need to scroll down to find the Cancel Subscription button.

On your Android device, go to your subscriptions in Google Play:
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.

On your Apple device:
- Sign in to reportaproblem.apple.com.
- Tap or click “I’d like to,” then choose “Request a refund.”
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription, or other item, then choose Submit.
- If you’ve been charged for a subscription that you no longer want, you can also cancel the subscription.

On your Android device:
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Payments & subscriptions and then Budget & order history.
- For the order you want to return, click Report a problem.
- Select the option that describes your situation.
- Complete the form and note that you’d like a refund, then click Submit.